Veterans Benefits Administration clarity of letters to claimants needs to be improved.
measures various aspects of customer satisfaction for a random sample of persons whose claims are pending or were recently decided.16 Three questions on the survey measure the extent to which notification letters clearly explain theanbsp;...
| Title | : | Veterans Benefits Administration clarity of letters to claimants needs to be improved. |
| Author | : | |
| Publisher | : | DIANE Publishing - |
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