The Facility Management Handbook Chapter 29: Managing Quality Facilities

The Facility Management Handbook Chapter 29: Managing Quality Facilities

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For this reason, managing customer service is really managing expectations. ... While maintaining the survey format for major projects (which impacted any one customer infrequently), we switched to a response card for service orders which.


Title:The Facility Management Handbook Chapter 29: Managing Quality Facilities
Author:
Publisher:AMACOM Div American Mgmt Assn -
ISBN-13:

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